Keep the
Clients
Honest conversations about agency growth, client leadership, and building a team clients trust.
If you run an agency and feel like every hard client conversation still lands on your desk… this podcast is for you.
LISTEN TO THE PODCAST
THE PROBLEM
Not because the work is bad. Because trust gets shaky.
Because communication feels unclear.
Because the owner still has to step in.
Because talented teams were never trained to lead clients with confidence.
That’s where this show comes in.
What This Podcast Helps You To Do
Learn how to grow your agency without being needed for every little thing.
Each episode gives you practical ways to:
- Train account managers to lead conversations
- Keep clients longer
- Reduce owner dependency
- Handle scope creep with confidence
- Build a team clients trust
- Create calmer, stronger client relationships
What Makes This Show Different
No fluff. No fake guru energy.
Just real conversations about what agency owners actually deal with:
- nervous account managers
- clients who say “just checking in…”
- scope creep disguised as kindness
- owners stuck in the middle
- teams that need confidence, not more meetings
You’ll also hear recurring episodes with Brandon Stewart, LPC + COO, bringing therapist-level insight and COO-level honesty.
New here? Start with these episodes:
Episode 1
Episode 2
Episode 3
Episode 4
Episode 5
Ready for the next step?
Free Webinar: Train Your Team. Retain Your Clients.
If you’re tired of being the person every hard client conversation lands on, this free webinar is for you. I’ll show you the framework I use to help agency teams lead clients with more confidence—so clients stay longer and owners step in less.
Meet Your Host
Audrey Stewart
Marketing strategist, agency leadership trainer, and creator of C.A.L.M. for Agencies™.
I help agency owners train stronger teams, keep more clients, and grow without carrying it all themselves.